1. How durable are your decorative mailboxes?
Our decorative mailboxes are designed to resist fading, cracking or peeling even in severe cold, hot, humid or dry climates, and that is why we use a premium vinyl rated for 10-year outdoor-durability. In addition, we apply a UV-resistant laminate to help preserve the quality of the image. Our printers are state-of-the-art high-resolution CMYK digital wide-format printers.
The mailbox is made of a heavy-duty steel and painted with a baked-on enamel coating.
2. How do I clean the mailbox?
You may wash your custom mailbox as often as you like with mild soap and water. Avoid using super hot water, and never apply an abrasive cleanser or brush.
3. Do you offer professional sports team mailboxes?
We do not carry licensed pro sports team mailboxes. You can, however, choose to design a custom mailbox with a sports team name, team colors, your favorite slogan, with/without generic images from our image library (baseball, football, hockey, etc…) for a truly unique sports team mailbox.
We have received the mailbox ordered. Very nice job and we are quite pleased. Thank you for expediting the delivery.
4. Can I use a photograph on my personalized mailbox?
Certainly. You can choose from our extensive online library of photos, or upload one of your own.
Try to use a high-quality image, preferably a nice size of at least 4 inches to ensure a quality reproduction. The quality of the image you send us will directly affect the quality of the image on the personalized mailbox.
NOTE: a mailbox is meant to be viewed at a distance; therefore, even lower-quality images that result in pixelation when enlarged are still considered very acceptable because pixelation or graininess cannot be seen from any significant distance. Although high-quality images are preferred, low-quality images are often still usable.
There is no additional charge for adding a photographic image on a customized mailbox.
5. Can I combine words with a photo?
Yes. You can add your name, address, or anything you desire on your design.
6. Do you have photos that I can use on my personalized mailbox design?
Certainly. You can choose from over thousands of photos in our photo library. Any of these photos can be cropped to fit your design.
There is a Special Instructions box on the checkout page if you need to request changes that the designer cannot show you.
7. Can I request a proof via email?
Yes, you can request a proof with your order; however, production will not begin until we receive your approval of the proof. This may significantly increase the total production time. You can request a change after receiving your emailed color proof, but only once without incurring additional costs. Changes are limited to the original design submitted and can be a change in color, letter style, image/lettering size, etc.... Developing a color proof is very resource-intensive, so we ask that you send us as much detail as you can about your requirements on your order. Our goal is to make it exactly how you wanted it.
You can request one change after receiving your color proof without incurring any additional costs. Changes are limited to the original design submitted and can be a change in color, letter style, image/lettering size, etc.... Developing a color proof is very resource-intensive, so we ask that you send us as much detail as you can about your requirements on your order. Our goal is to make it exactly how you wanted it.
NOTE: the changes you can request do not include image editing or submitting other images to replace the image in the order. If you decide to change the image that was submitted with your original order, there will be a $40 art preparation charge.
8. We have added an online design tool so you can create and see your design in color, instantly, while you make changes.
Our online designer will help you develop the design you want, ONLINE, in color, on a customized mailbox preview, so that you can see your creation. You can select the font (letter style) for your wording, the color, the letter size, text, possibly add an image, and ... Wallah! Your personalized mailbox appears on your screen, as you designed it.
|*NOTE: Due to many factors affecting color, particularly your monitor settings, the colors shown on the screen are only approximate. Actual colors may differ. Feel free to play until your heart's content. Design your own personalized mailbox today.|