Company Policies

Mission Statement

We strive to exceed customer satisfaction through Trust, Professional Quality, Speed and Affordability of all of our products. We guarantee a 1-2 day turnaround on most orders.

Ordering

  • For custom images, photos, or logos, the quality of the print is directly proportionate to the quality of the image you upload.  If you are using an image that is very small or low in quality (such as most web images), it will become pixilated when enlarged.
  • To ensure that the finished quality of your products are top-notch we recommend vector or print-ready art files. (i.e. .eps, .ai or .pdf) Reproduction of some files is available at an additional cost.
  • We are happy to provide proofs upon request prior to production. This is to ensure that the final product is correct.

Production and Materials

  • Our output process is CMYK.
  • Material specifications can be found in the description page of each of our products.
  • We strive to produce most orders within a 1-2 day time period. You will be notified should the projected completion of your order take longer.

Packaging and Shipping

  • We ship via FedEx ground. Expedited shipping is available upon request.
  • Unfortunately, we cannot be held accountable for any delays in shipping on the shipping services end.
  • Our shipping is quoted as bulk shipping (all products in the same box) unless otherwise specified.

Returns

  • Due to the custom nature of our products, we are unable to accept returns.
  • In the event we would make a mistake on our end, we will re-produce the product as it was intended and next day air the correct product once completed at our own expense.
  • We cannot be responsible for spelling, typographical, or measuring errors made by the customer. All sales are considered final.
  • Prices are subject to change without notice.
  • Any artwork supplied by the customer is assumed to belong to them or that they have permission to use it. We are not responsible for any trademark or logo infringements.
  • We reserve the right to refuse to print anything that we consider offensive content.
  • Any and all liability is limited to the total cost of the purchase.

Compliments rolling in

Just want to say thanks again for the vinyl work.  It looks great.  The compliments have already started rolling in!  You and your team are easy to work with, are professional and do a really good job.  We appreciate it!

Jamie Ellis
AstraZeneca

New customer

Thanks for the help. Your [printing] process is good … so you have a new customer. Thank you.

Frank Scozzafava

Turned out great

custom floor decals

They turned out great. I will be contacting you for some more printed ones around the store.

Greg Mildon
Salmon Ace Hardware & Lumber

Huge hit

custom school floor decals

The floor decals are a huge hit! Thanks again for your great service and your great product.

Jen Cohn Marsh

Looks great!

physical therapy floor decals

We received the floor graphic and installed it today. It looks great. Thanks again.

Brad Brooks

Best Buy says Thanks

custom floor decals

Here’s some pictures (of the custom floor decals you made for us for our Best Buy stores). Thanks.

Sarah Thompson
Best Buy

Love them

school floor decals

LOVE, LOVE, LOVE them! Thanks.

Arth Brown
Copper River School District

Love it!

Personalized mailboxes make perfect gifts

Received the personalized mailbox today. Thank you VERY much. My daughter and her husband love it!

Rhonda Henderson

 

 

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