Company Policies

Mission Statement

We strive to exceed customer satisfaction through Trust, Professional Quality, Speed and Affordability of all of our products. We guarantee a 1-2 day turnaround on most orders.

Ordering

  • For custom images, photos, or logos, the quality of the print is directly proportionate to the quality of the image you upload.  If you are using an image that is very small or low in quality (such as most web images), it will become pixilated when enlarged.
  • To ensure that the finished quality of your products is top-notch we recommend vector or print-ready art files  (i.e. .eps, .ai or .pdf). Reproduction of some files is available at an additional cost.
  • We are happy to provide proofs upon request prior to production. This is to ensure that the final product is correct.
  • If a technical error occurs during the ordering process please let us know and we will correct it.

Production and Materials

  • Our output process is CMYK.
  • Material specifications can be found on the description page of each of our products.
  • We strive to produce most orders within a 1-2 day time period. You will be notified should the projected completion of your order take longer.

Packaging and Shipping

  • We ship via FedEx ground. Expedited shipping is available upon request.
  • Unfortunately, we cannot be held accountable for any delays in shipping on the shipping services end.
  • Our shipping is quoted as bulk shipping (all products in the same box) unless otherwise specified.

Returns

  • Due to the custom nature of our products, we are unable to accept returns.
  • In the event we would make a mistake on our end, we will reproduce the product as it was intended and next day air the correct product once completed at our own expense.
  • We cannot be responsible for spelling, typographical, or measuring errors made by the customer. All sales are considered final.
  • Prices are subject to change without notice.
  • Any artwork supplied by the customer is assumed to belong to them or that they have permission to use it. We are not responsible for any trademark or logo infringements.
  • We reserve the right to refuse to print anything that we consider offensive content.
  • Any and all liability is limited to the total cost of the purchase.

Compliments Rolling In

Just want to say thanks again …  It looks great.  The compliments have already started rolling in!  You and your team are easy to work with, are professional and do a really good job.  We appreciate it!

Jamie Ellis
AstraZeneca

New Customer

Thanks for the help. Your [printing] process is good … so you have a new customer. Thank you.

Frank Scozzafava

Turned Out Great

custom floor decals

They turned out great. I will be contacting you for some more printed ones around the store.

Greg Mildon
Salmon Ace Hardware & Lumber

Huge Hit

custom school floor decals

The floor decals are a huge hit! Thanks again for your great service and your great product.

Jen Cohn Marsh

Looks Great!

physical therapy floor decals

We received the floor graphic and installed it today. It looks great. Thanks again.

Brad Brooks

Best Buy says Thanks

custom floor decals

Here’s some pictures (of the custom floor decals you made for us for our Best Buy stores). Thanks.

Sarah Thompson
Best Buy

Love Them

school floor decals

LOVE, LOVE, LOVE them! Thanks.

Arth Brown
Copper River School District

Love It!

Personalized mailboxes make perfect gifts

Received the personalized mailbox today. Thank you VERY much. My daughter and her husband love it!

Rhonda Henderson

Excellent Service

custom police dept decals

Cincinnati Police have utilized Brockman signs to design and print crime prevention signs, banners, and decals for several years. Brockman sign company has always provided excellent service and products. We could not be happier with the partnership we have formed with the team at Brockman Signs.

Sergeant Jason Voelkerding
Cincinnati Police

High Quality

We needed magnetic signs and labels in a hurry so we decided to contact Brockman Signs.  Fast. High Quality. Excellent Customer Service.  We definitely made the right decision.

Matt Schnetzer
University of Cincinnati

Could Not be Happier

Cincinnati Police have utilized Brockman signs to design and print crime prevention signs, banners, and decals for several years. Brockman sign company has always provided excellent service and products. We could not be happier with the partnership we have formed with the team at Brockman Signs.

Sergeant Jason Voelkerding
Cincinnati Police

Very Affordable

CTCM Equipment & Hard Hat Stickers

We have taken all of our trucks to these guys. Great work and very affordable. I highly recommend them.

Dave Ball
Crane Training and Certification of the Midwest

Great Work

CTCM Fleet Truck Graphics

We have taken all of our trucks to these guys. Great work and very affordable. I highly recommend them.

Dave Ball
Crane Training and Certification of the Midwest

Gets It Done Quickly

I have been using Brockman Signs for years now. They always do such a great job and they get it done quickly. They just wrapped an enclosed trailer for me and it turned out great. I would highly recommend them.

Mark Muenchen
Cincinnati Cold Kegs

Great Work

Great work at making the customized sign.

Tony Rossi

Highly Recommend Them

I have used Brockman signs on many occasions to print banners for my customers. I work at the largest non-alcoholic beverage company in the world and I would highly recommend them for all your signs and banner needs. They can turn around an order in 2 days or less, which in my business is needed to keep my customer happy.

Brian Bohan

I Wouldn’t Choose Any Other

I’ve used Brockman Signs on many occasions and all have been great experiences! The staff is knowledgeable and was extremely helpful when it came to finding what I needed. I’ve ordered banners, floor decals, car decals, and canvas boards and they all came back better than I had expected. The material used is durable and reliable. I wouldn’t choose any other sign company!

Jenny Schmaltz

Unbelievable

Dropped off my trucks for lettering and the finished job was UNBELIEVABLE!! Looked better than I imagined. Very reasonable prices as well. If you need your vehicles lettered, this is the place to call. Highly recommend Brockman Signs!

Tim Pegoli

Awesome Design

Perforated window decals & POP displays

Thank you, Brockman Signs for a great job on the beer signs. Awesome designs and a great turnaround in time for the tournament!

Tom Burke
GoCo

Highly Recommend

American Chimney Fleet Truck Graphics

I have been using Brockman Sign for over 15 years. Their work is always top shelf. Very creative design team and the signage installs on our trucks look great. I highly recommend Brockman Sign!!!!!!

Clay Lamb
American Chimney & Masonry

Love The Crew

Loved it so much!!! Alan is the best. Love the crew!!

Nicholas McCarty

Highly Recommend

CTCM Trailer Graphics

We have taken all of our trucks to these guys. Great work and very affordable. I highly recommend them.

Dave Ball
Crane Training and Certification of the Midwest

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